{"id":1410,"date":"2025-11-08T16:20:14","date_gmt":"2025-11-08T16:20:14","guid":{"rendered":"https:\/\/panicsa.co.za\/?page_id=1410"},"modified":"2026-03-17T08:43:25","modified_gmt":"2026-03-17T08:43:25","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/panicsa.co.za\/?page_id=1410","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t
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Privacy Policy \u2013 Panic SA Pty Ltd<\/h1>\r\n\r\n \r\n

1. Introduction<\/h2>\r\n

At Panic SA Pty Ltd, d\/b\/a Panic SA (\"us\", \"we\", \"our\" or the \"Company\") we value your privacy and the importance of safeguarding your data. This Privacy Policy (the \"Policy\") describes our privacy practices for the activities set out below. As per your rights, we inform you how we collect, store, access, and otherwise process information relating to individuals. In this Policy, personal data (\"Personal Data\") refers to any information that on its own, or in combination with other available information, can identify an individual.<\/p>\r\n\r\n

We are committed to protecting your privacy in accordance with the highest level of privacy regulation. As such, we follow the obligations under the following regulations:<\/p>\r\n\r\n

    \r\n
  • Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislations<\/li>\r\n
  • Quebec Law 25<\/li>\r\n
  • EU General Data Protection Regulation (GDPR)<\/li>\r\n
  • Brazil\u2019s Data Protection Legislation (LGPD)<\/li>\r\n
  • California Consumer Privacy Act (CCPA\/CPRA)<\/li>\r\n
  • Colorado Privacy Act (CPA)<\/li>\r\n
  • Utah Consumer Privacy Act (UCPA)<\/li>\r\n
  • Connecticut Data Privacy Act (CTDPA)<\/li>\r\n
  • Virginia Consumer Data Protection Act (VCDPA)<\/li>\r\n
  • Texas Data Privacy and Security Act (TDPSA)<\/li>\r\n
  • Oregon Consumer Privacy Act (OCPA)<\/li>\r\n
  • Montana Consumer Data Privacy Act<\/li>\r\n
  • Delaware Personal Data Privacy Act<\/li>\r\n
  • Nebraska Data Privacy Law<\/li>\r\n
  • New Hampshire Data Privacy Act<\/li>\r\n
  • New Jersey Data Privacy Act<\/li>\r\n
  • Minnesota Consumer Data Privacy Act<\/li>\r\n
  • Maryland Online Consumer Protection Act<\/li>\r\n
  • Kentucky Consumer Data Protection Act (KCDPA)<\/li>\r\n
  • Tennessee Information Protection Act (TIPA)<\/li>\r\n
  • Rhode Island Data Transparency and Privacy Protection Act (RIDTPPA)<\/li>\r\n
  • Indiana Consumer Data Protection Act (INCDPA)<\/li>\r\n
  • Iowa Consumer Data Protection Act (ICDPA)<\/li>\r\n
  • South Africa\u2019s Protection of Personal Information Act (POPIA)<\/li>\r\n
  • Switzerland's Federal Act on Data Protection (FADP)<\/li>\r\n
  • Saudi Arabia's Personal Data Protection Law (PDPL)<\/li>\r\n <\/ul>\r\n\r\n

    Scope<\/p>\r\n

    This policy applies to Panic SA Pty Ltd websites, domains, applications, services, and products.<\/p>\r\n

    This Policy does not apply to third-party applications, websites, products, services or platforms that may be accessed through links we may provide. These sites are owned and operated independently and have their own privacy policies.<\/p>\r\n\r\n

    Processing Activities<\/p>\r\n

    This Policy applies when you:<\/p>\r\n

      \r\n
    • Use our application and services<\/li>\r\n
    • Visit any of our websites linked to this Privacy Policy<\/li>\r\n <\/ul>\r\n

      This privacy policy was generated by our data privacy and compliance vendor, Enzuzo, using information and details specific to our business. The policy also incorporates requirements and guidance from third-party platforms and service providers, including Google, to ensure compliance with applicable platform policies and privacy regulations.<\/p>\r\n\r\n

      \r\n\r\n \r\n

      2. Personal Data We Collect<\/h2>\r\n\r\n

      When you make a purchase or attempt to make a purchase we may collect:<\/p>\r\n

        \r\n
      • Name<\/li>\r\n
      • Email address<\/li>\r\n
      • Password<\/li>\r\n
      • Billing address<\/li>\r\n
      • Phone number<\/li>\r\n
      • Payment information<\/li>\r\n <\/ul>\r\n\r\n

        When you use our products or services we may collect:<\/p>\r\n

          \r\n
        • Account information<\/li>\r\n
        • Payment information<\/li>\r\n
        • Usage data<\/li>\r\n
        • Device data<\/li>\r\n <\/ul>\r\n\r\n \r\n
          LOCATION DATA<\/div>\r\n

          The PanicSA mobile application may access and collect location data in order to provide emergency and safety services.<\/p>\r\n\r\n

          We may collect the following location information:<\/p>\r\n

            \r\n
          • Precise GPS location (latitude and longitude)<\/li>\r\n
          • Approximate device location<\/li>\r\n
          • Location accuracy information<\/li>\r\n
          • Timestamped location updates during emergency incidents<\/li>\r\n
          • Timestamped location updates during Follow Me live-tracking sessions<\/li>\r\n
          • Start location and destination used for Follow Me sessions<\/li>\r\n
          • Address information derived from coordinates (reverse geocoding)<\/li>\r\n <\/ul>\r\n\r\n

            Location data may be accessed when:<\/p>\r\n

              \r\n
            • You grant location permission to the application<\/li>\r\n
            • You activate or submit an SOS emergency alert<\/li>\r\n
            • An emergency incident is active<\/li>\r\n
            • A Follow Me live-tracking session is active<\/li>\r\n <\/ul>\r\n\r\n

              We use location data to:<\/p>\r\n

                \r\n
              • Process emergency alerts with accurate coordinates<\/li>\r\n
              • Allow emergency responders to locate users quickly<\/li>\r\n
              • Share live location with designated emergency contacts<\/li>\r\n
              • Provide Follow Me safety tracking<\/li>\r\n
              • Display maps and location information within the application<\/li>\r\n
              • Improve reliability and safety performance of emergency response services<\/li>\r\n
              • Maintain safety and operational records when required<\/li>\r\n <\/ul>\r\n\r\n

                Location information may be shared with:<\/p>\r\n

                  \r\n
                • Your designated emergency contacts<\/li>\r\n
                • Emergency response providers or authorized safety personnel<\/li>\r\n
                • Service providers that process data on our behalf<\/li>\r\n
                • Authorities when disclosure is required by law or necessary to protect life or safety<\/li>\r\n <\/ul>\r\n\r\n

                  Panic SA does not sell location data and does not use location data for advertising purposes.<\/p>\r\n

                  Users may control location permissions through device settings. Disabling location access may prevent some safety features from working properly.<\/p>\r\n\r\n \r\n

                  BACKGROUND LOCATION USE<\/div>\r\n

                  The PanicSA mobile application may access location data while running in the background during active emergency alerts or Follow Me live-tracking sessions. This ensures emergency responders and designated contacts receive accurate real-time location updates until the emergency or tracking session ends. Background location is used solely for safety functionality and not for advertising or marketing.<\/p>\r\n\r\n \r\n

                  How We Collect Personal Data<\/div>\r\n

                  We collect Personal Data from:<\/p>\r\n

                    \r\n
                  • Information you provide directly<\/li>\r\n
                  • Interactions with our website or application<\/li>\r\n
                  • Automated technologies such as cookies and analytics tools<\/li>\r\n
                  • Third-party service providers and partners<\/li>\r\n <\/ul>\r\n\r\n
                    \r\n\r\n \r\n

                    3. Cookies<\/h2>\r\n

                    A cookie is a small file stored on your device that allows websites to recognize your browser and capture certain information.<\/p>\r\n

                    We do not use cookies for tracking or advertising purposes.<\/p>\r\n\r\n \r\n

                    4. Retention & Deletion<\/h2>\r\n

                    We retain Personal Data only as long as necessary to fulfill the purposes outlined in this Policy and comply with legal obligations. When data is no longer required it will be securely deleted or anonymized.<\/p>\r\n\r\n \r\n

                    5. Merger or Acquisition<\/h2>\r\n

                    If Panic SA Pty Ltd is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will notify users before data becomes subject to a new privacy policy.<\/p>\r\n\r\n \r\n

                    6. How We Keep Your Data Safe<\/h2>\r\n

                    We implement appropriate technical and organizational security measures to protect Personal Data from unauthorized access, alteration, disclosure, or destruction.<\/p>\r\n

                    Communication between your browser and our services is encrypted using secure protocols.<\/p>\r\n\r\n \r\n

                    7. Children's Privacy<\/h2>\r\n

                    We do not knowingly collect Personal Data from children under the age of 16.<\/p>\r\n\r\n \r\n

                    8. Your Rights<\/h2>\r\n

                    Depending on your location you may have the following rights:<\/p>\r\n

                      \r\n
                    • Access your personal data<\/li>\r\n
                    • Correct inaccurate data<\/li>\r\n
                    • Request deletion of data<\/li>\r\n
                    • Restrict processing<\/li>\r\n
                    • Data portability<\/li>\r\n
                    • Object to processing<\/li>\r\n
                    • Withdraw consent<\/li>\r\n <\/ul>\r\n

                      Requests can be submitted using the contact details below.<\/p>\r\n\r\n \r\n

                      9. Changes<\/h2>\r\n

                      We may update this Privacy Policy periodically. Updated versions will be published on our website.<\/p>\r\n\r\n \r\n

                      10. Contact Us<\/h2>\r\n

                      If you have questions regarding this Privacy Policy or wish to exercise your data protection rights please contact us through our website or official communication channels.<\/p>\r\n\r\n \r\n

                      <\/div>\r\n

                      \u00a9 Panic SA Pty Ltd \u2013 Privacy Policy<\/p>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                      Privacy Policy Privacy Policy \u2013 Panic SA Pty Ltd 1. Introduction At Panic SA Pty Ltd, d\/b\/a Panic SA (“us”, “we”, “our” or the “Company”) we value your privacy and the importance of safeguarding your data. This Privacy Policy (the “Policy”) describes our privacy practices for the activities set out below. As per your rights, we inform you how we collect, store, access, and otherwise process information relating to individuals. In this Policy, personal data (“Personal Data”) refers to any information that on its own, or in combination with other available information, can identify an individual. We are committed to protecting your privacy in accordance with the highest level of privacy regulation. As such, we follow the obligations under the following regulations: Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislations Quebec Law 25 EU General Data Protection Regulation (GDPR) Brazil\u2019s Data Protection Legislation (LGPD) California Consumer Privacy Act (CCPA\/CPRA) Colorado Privacy Act (CPA) Utah Consumer Privacy Act (UCPA) Connecticut Data Privacy Act (CTDPA) Virginia Consumer Data Protection Act (VCDPA) Texas Data Privacy and Security Act (TDPSA) Oregon Consumer Privacy Act (OCPA) Montana Consumer Data Privacy Act Delaware Personal Data Privacy Act Nebraska Data Privacy Law New Hampshire Data Privacy Act New Jersey Data Privacy Act Minnesota Consumer Data Privacy Act Maryland Online Consumer Protection Act Kentucky Consumer Data Protection Act (KCDPA) Tennessee Information Protection Act (TIPA) Rhode Island Data Transparency and Privacy Protection Act (RIDTPPA) Indiana Consumer Data Protection Act (INCDPA) Iowa Consumer Data Protection Act (ICDPA) South Africa\u2019s Protection of Personal Information Act (POPIA) Switzerland’s Federal Act on Data Protection (FADP) Saudi Arabia’s Personal Data Protection Law (PDPL) Scope This policy applies to Panic SA Pty Ltd websites, domains, applications, services, and products. This Policy does not apply to third-party applications, websites, products, services or platforms that may be accessed through links we may provide. These sites are owned and operated independently and have their own privacy policies. Processing Activities This Policy applies when you: Use our application and services Visit any of our websites linked to this Privacy Policy This privacy policy was generated by our data privacy and compliance vendor, Enzuzo, using information and details specific to our business. The policy also incorporates requirements and guidance from third-party platforms and service providers, including Google, to ensure compliance with applicable platform policies and privacy regulations. 2. Personal Data We Collect When you make a purchase or attempt to make a purchase we may collect: Name Email address Password Billing address Phone number Payment information When you use our products or services we may collect: Account information Payment information Usage data Device data LOCATION DATA The PanicSA mobile application may access and collect location data in order to provide emergency and safety services. We may collect the following location information: Precise GPS location (latitude and longitude) Approximate device location Location accuracy information Timestamped location updates during emergency incidents Timestamped location updates during Follow Me live-tracking sessions Start location and destination used for Follow Me sessions Address information derived from coordinates (reverse geocoding) Location data may be accessed when: You grant location permission to the application You activate or submit an SOS emergency alert An emergency incident is active A Follow Me live-tracking session is active We use location data to: Process emergency alerts with accurate coordinates Allow emergency responders to locate users quickly Share live location with designated emergency contacts Provide Follow Me safety tracking Display maps and location information within the application Improve reliability and safety performance of emergency response services Maintain safety and operational records when required Location information may be shared with: Your designated emergency contacts Emergency response providers or authorized safety personnel Service providers that process data on our behalf Authorities when disclosure is required by law or necessary to protect life or safety Panic SA does not sell location data and does not use location data for advertising purposes. Users may control location permissions through device settings. Disabling location access may prevent some safety features from working properly. BACKGROUND LOCATION USE The PanicSA mobile application may access location data while running in the background during active emergency alerts or Follow Me live-tracking sessions. This ensures emergency responders and designated contacts receive accurate real-time location updates until the emergency or tracking session ends. Background location is used solely for safety functionality and not for advertising or marketing. How We Collect Personal Data We collect Personal Data from: Information you provide directly Interactions with our website or application Automated technologies such as cookies and analytics tools Third-party service providers and partners 3. Cookies A cookie is a small file stored on your device that allows websites to recognize your browser and capture certain information. We do not use cookies for tracking or advertising purposes. 4. Retention & Deletion We retain Personal Data only as long as necessary to fulfill the purposes outlined in this Policy and comply with legal obligations. When data is no longer required it will be securely deleted or anonymized. 5. Merger or Acquisition If Panic SA Pty Ltd is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will notify users before data becomes subject to a new privacy policy. 6. How We Keep Your Data Safe We implement appropriate technical and organizational security measures to protect Personal Data from unauthorized access, alteration, disclosure, or destruction. Communication between your browser and our services is encrypted using secure protocols. 7. Children’s Privacy We do not knowingly collect Personal Data from children under the age of 16. 8. Your Rights Depending on your location you may have the following rights: Access your personal data Correct inaccurate data Request deletion of data Restrict processing Data portability Object to processing Withdraw consent Requests can be submitted using the contact details below. 9. Changes We may update this Privacy Policy periodically. Updated versions will be published on our website. 10. Contact Us If you have questions regarding this Privacy Policy or wish to exercise your<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-1410","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/panicsa.co.za\/index.php?rest_route=\/wp\/v2\/pages\/1410","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/panicsa.co.za\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/panicsa.co.za\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/panicsa.co.za\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/panicsa.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1410"}],"version-history":[{"count":10,"href":"https:\/\/panicsa.co.za\/index.php?rest_route=\/wp\/v2\/pages\/1410\/revisions"}],"predecessor-version":[{"id":1635,"href":"https:\/\/panicsa.co.za\/index.php?rest_route=\/wp\/v2\/pages\/1410\/revisions\/1635"}],"wp:attachment":[{"href":"https:\/\/panicsa.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1410"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}