The SOS button is a one-tap safety feature in the PanicSA app that allows users to instantly alert responders, family members, and nearby patrol teams during an emergency. It ensures that help is requested and dispatched immediately — when every second counts.

When pressed, the SOS button:

• Sends an instant alert to PanicSA’s response network.
• Shares your real-time GPS location with responders and selected family or friends.
• Notifies on-duty teams in your allocated zone (e.g., school, neighborhood, or workplace).
• Opens a live chat or status update window so responders can communicate directly.

Your SOS alert is automatically sent to:

• The nearest responders or patrollers in your designated area.
• Pre-selected family and friends in your PanicSA contact list.
• Institutional admins (e.g., school security, neighborhood coordinator) if applicable.

No. PanicSA uses reverse billing, meaning the app operates even without data or airtime.
This ensures that everyone can activate the SOS button anytime, anywhere, regardless of their mobile balance.

Yes. You can add or remove family members, friends, or colleagues from your trusted contact list within the PanicSA app. Only these selected individuals and relevant responders will receive your emergency notifications.

The system uses real-time GPS tracking to pinpoint your exact position and continuously update it as you move.
Responders can navigate directly to your location, reducing confusion and cutting response times dramatically.

Yes. The system allows multi-responder coordination, meaning multiple patrollers, teachers, or officials can respond simultaneously — ensuring fast and effective assistance from the nearest available help.

Absolutely. PanicSA complies with POPIA (Protection of Personal Information Act) and uses end-to-end encryption.
Your data, location, and communication are only shared during active emergencies and only with authorized responders.

Anywhere — at home, school, university, workplace, or within registered communities.
The system adapts to your environment and automatically links you to the appropriate response team or control center.

If activated by mistake, you can cancel the alert within a few seconds by pressing the “Cancel SOS” option.
If the alert has already been sent, responders will verify it through a quick follow-up call or in-app message before dispatching assistance.
dramatically.